Kielczanka

Privacy

  1. This Privacy Policy sets out the rules for processing and protecting personal data provided by users in connection with their use of the services offered by the website Kielczanka (the Website).
  2. The controller of personal data contained on the Website is Albax Sp. z o.o., Kołobrzeg 78-100, Rodziewiczówny 15, entered in the register of entrepreneurs under NIP: 6711658352 (the DPC).
  3. To protect entrusted personal data, the DPC follows internal procedures and guidelines compliant with applicable data protection laws, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on protecting individuals with regard to personal data processing and on the free movement of such data, repealing Directive 95/46/EC.
  4. The DPC takes particular care to protect the interests of data subjects and ensures that personal data are:
    1. processed lawfully,
    2. collected for specified, lawful purposes and not further processed incompatibly with those purposes,
    3. accurate and adequate for the purposes for which they are processed,
    4. stored in a form enabling identification of data subjects for no longer than necessary to achieve the processing purpose.
  5. The DPC obtains information about users and their behaviour through information voluntarily entered in forms, for the purpose of:
    1. responding to user enquiries sent via the contact form under Article 6(1)(f) GDPR,
    2. accepting bookings via the online booking system under Article 6(1)(b) GDPR,
    3. providing services by the DPC under Article 6(1)(b) GDPR,
    4. marketing, including sending commercial information to an email address where the Customer has consented by selecting the relevant box during booking under Article 6(1)(a) GDPR. Consent to data processing for marketing and sending commercial information may be withdrawn by clicking the relevant link in the message received or sending such a request to the DPC email address,
    5. pursuing the DPC’s legitimate interest in specific cases under Article 6(1)(f) GDPR, e.g. debt collection,
  6. On the first visit to the Kielczanka website, users are informed about cookies. By remaining on the website, users accept their use. Failure to change browser settings constitutes consent to the use of “cookies”.
  7. Cookie settings will change after restarting or refreshing the session on the DPC website.
  8. Installing “cookies necessary for the basic functionality of the Website” is required for its proper operation, especially for authorisation.
  9. Cookies necessary for the website to operate can be changed in browser settings; however, changing them may cause the website to malfunction.
  10. More information about cookies is available in the “Help” section of the user’s web browser menu.
  11. Users who, after reading the information available on the Website, do not want cookies stored in their device’s browser should delete them after leaving the Website. The following types of cookies are used on the Website:
    1. Session cookies remain in the browser until closed or the user logs out of the Website.
    2. persistent cookies – remain in the device’s browser until deleted by the user or until the period specified in the cookie parameters expires.
  12. By functionality, cookies can be divided into:
    1. analytical cookies, which help improve the website experience by showing how users use and convert on it,
    2. marketing cookies, used to personalise advertising content, target and analyse marketing and sales channel performance,
    3. necessary cookies, fundamental to the Website’s basic functionality.
  13. The cookies we use allow us to develop our website.
  14. Some cookies may be placed by the Online Booking System provider solely to:
    1. improve and support the booking process,
    2. analyse and collect statistical data on use of the website and online booking system to improve them,
    3. the Online Booking System provider informs users about installed cookies in the system interface
  15. The DPC may use automated decision-making, including profiling, for marketing purposes (including automatically matching advertisements to your interests and measuring their effectiveness), and to tailor its offer under Article 6(1)(a) GDPR.
  16. Personal data may be received by authorities, institutions and entities authorised by law, as well as entities providing services to the DPC (e.g. legal, IT, marketing and accounting services, and other entities involved in providing the ordered service).
  17. We use the following analytics tools:
    Google Analytics
    Hotjar ltd.
  18. We use the following marketing tools:
  19. Users of the Website who provided data may access it. Users also have the right to modify, delete, restrict or stop processing their personal data at any time. They may also request deletion of their personal data from the Website at any time. Data portability does not apply because no standard for exchanging such data between hotels has been established.
  20. To exercise the above rights, Website users should contact the DPC using the same email address or telephone number provided to the Website, by writing to: rezerwacje@kielczanka.pl
  21. Website users may withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal, by contacting the DPC directly or, for technologies, changing the cookie settings.
  22. Every Website user may complain to the Personal Data Protection Office.
  23. The Website may contain links to other websites that operate independently and are not supervised by the Website in any way. These websites may have their own privacy policies and terms, which we recommend reading carefully.
  24. The DPC reserves the right to amend the Website’s privacy policy due to developments in internet technology, possible changes in data protection law and Website development. Users will be informed of all changes visibly and clearly.
  25. Providers of services using cookies The Website uses cookies from external providers supporting site operation, traffic analysis, marketing or additional functionalities. The following providers are currently used:
  • Google Advertising Products
  • Meta Platforms, Inc.